As soon as you place your order you will receive an order confirmation e-mail. This means that we have received your order in our system and authorized your credit card for the purchase.
If your order is stock it will ship within five business days from the date of your order.
We can ship to virtually any address in the United States.
Please also note that the shipping rates for many items we sell are weight-based.
You may return most new, unopened items within 30 days of delivery for a full refund. We’ll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, click here or call (800) 821-9066 ext. 111 and notify us of the situation.